英语FAQ
Home / Faq
-
1. How long does it take to get a reply after we send you an inquiry?
We will reply to you within 12 hours after receiving the inquiry on working days.
-
2. Are you a direct manufacturer or a trading company?
We are a factory, and at the same time we also have our own international trade department, we produce and sell ourselves.
-
3. What products can you provide?
We manufacture in-ground sprinklers, connectors, water filters, etc. in garden and agricultural sprinkler systems.
-
4. What application areas do your products mainly involve?
Our products involve agricultural irrigation systems, garden irrigation systems, front-end water treatment for irrigation systems, and micro-drip irrigation systems.
-
5. Can you make customized products?
Yes, we mainly do customized products, we can develop and produce products according to the drawings or samples provided by customers.
-
6. Are you producing standard parts?
Yes, in addition to custom products, we also use for irrigation systems.
-
7. What is the production capacity of your company?
We have 12 new energy-saving and environmentally friendly investment casting production lines, including a fully automatic shell lining line and 4 natural gas heat treatment lines, which can produce more than 20,000 tons of precision castings and various castings per year.
-
8. How many employees does your company have, and how many are technicians?
The company has more than 200 employees, including more than 20 professional technicians and 5 engineers.
-
9. How does your company guarantee product quality?
First of all, we will have corresponding inspections after each process. For the final products, we will do 100% full inspection according to customer requirements and international standards; the factory will carry out first inspection; random inspection and final inspection to ensure product safety.
-
10. What is the payment method?
When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we generally pay 30% in advance, and then pay the balance according to the bill of lading. Most of our payment methods are T/T, of course，L/C can also be accepted.
-
11. How will the goods be delivered to the customer?
Usually we ship by sea, because we are close to Ningbo, Ningbo port and Shanghai port, so it is very convenient to export by sea. Of course, if the customer's goods are urgent, we can also ship by air. Ningbo Airport and Shanghai International Airport are very close to us.
-
12. Where do your goods mainly export to?
Our products are mainly exported to dozens of countries in America, Europe, Africa and the Middle East.
